Law Firm Chatbot · Legal Intake · Matter Screening

Law firm chatbot that runs intake before your staff picks up the phone

DFWBots builds a law firm chatbot that handles client intake, basic conflicts questions, and deadline-sensitive screening — so your team sees fewer cold calls and more qualified matters.

Most firms still rely on static forms and voicemails to capture new matters. That means missed calls, incomplete information, and a constant scramble to ask the same intake questions over and over. A DFWBots law firm concierge turns that first contact into a structured, conversational intake: who they are, what happened, which deadlines might apply, and whether your firm is even the right fit.

Starting at $129/month · Live in under 48 hours · Pre-approved answers only · No attorney-client relationship created

Law Firm Intake — Running 24/7
⚖️ Matter Captured After Hours
  • Matter TypeFamily — Custody
  • Deadline FlaggedHearing in 14 days
  • Conflicts InfoCaptured upfront
  • Attorney Brief✓ Ready
  • AI Advice GivenNone — pre-approved only
Try the Professional Services Concierge →

Give your firm a front-desk teammate that never misses a potential client — one that captures the right details before your staff ever picks up the phone.

The Old Way vs. a Law Firm Chatbot

Why law firms are replacing voicemails and static forms with conversational intake

The difference between a cold voicemail and a structured intake summary is the difference between a matter that moves forward and one that falls through the cracks.

❌ The Old Way
  • ❌ Voicemails with half the story
  • ❌ Web forms prospects don't complete
  • ❌ Staff time spent repeating basic intake questions
  • ❌ High risk of missing time-sensitive matters after hours
  • ❌ Attorneys going into first calls with no context
✅ DFWBots Law Firm Chatbot
  • ✅ 24/7 conversational intake on your site
  • ✅ Structured questions about matter type, location, dates, and urgency
  • ✅ Clean summaries for your intake team or attorneys
  • ✅ Deadline-sensitive matters flagged for faster review
  • ✅ Fewer surprises and better use of attorney time
Result: your team steps in with a clearer picture instead of starting from scratch. See how DFWBots builds custom chatbots for professional services firms.
What a Law Firm Chatbot Does

Three ways a law firm chatbot protects attorney time and improves client experience

📋

24/7 Intake That Captures the Right Details

Your law firm chatbot acts like a patient intake specialist for legal matters

  • Captures contact info and preferred communication method
  • Asks what happened, where it occurred, and when
  • Clarifies matter type — family, criminal, injury, business, immigration
  • Flags time-sensitive situations and looming deadlines
⚖️

Helps Spot Conflicts and Fit Earlier

Your concierge doesn't replace conflicts checks — it improves the process

  • Asks about other parties or entities involved
  • Captures relevant employers, counterparties, or companies named
  • Provides staff a clearer picture for conflicts screening
  • Filters obviously out-of-scope matters before they reach attorneys
🕑

Protects Attorney Time

Every minute on basic screening is time not spent on active matters

  • Front-loads questions your team asks on every intake call
  • Separates "just looking" from "ready to hire counsel"
  • Shows prospects your firm has a clear, organized process
  • Gives attorneys better context before the first live conversation
Pricing

A real law firm chatbot. A real investment.

Not a generic web form. A structured intake concierge built around your firm's practice areas, intake questions, and routing rules — live in under 48 hours.

FAQ Concierge

$129/mo

FAQ + basic intake

  • Answers common questions about your firm
  • Basic matter type and contact capture
  • English + Spanish built in
  • Live in under 48 hours
Get Started

Multi-Practice Build

$299+/mo

Multiple practice areas + routing

  • Multiple practice areas with separate flows
  • Complex routing by matter type or urgency
  • Custom intake language approved by your firm
  • Scoping call included
Get a Quote

Give your firm a front-desk teammate that never misses a potential client.

DFWBots will turn your existing intake questions into a law firm chatbot that screens, organizes, and prepares new matters for your team. Call (469) 807-7284 or email info@dfwbots.com.

Why DFWBots Is Different

Instead of asking How smart can the bot be? we asked: What questions and answers are already on the table every time you talk to a new prospect? Once we mapped those conversations -- the real qualification questions, the intake steps, the answers your team gives every day -- it turned out the problem was not magic. It was structure. That is how DFWBots was born: not as a gadget, but as a consultation and qualification system built around your business.

Read the full story: Why we rebuilt the chatbot from scratch

Quick Answers

Common Questions About the Law Firm Chatbot

Does the chatbot create an attorney-client relationship?

No. Your firm sets the language. We include clear disclosures that using the chatbot does not create an attorney-client relationship and is not legal advice. The conversation is intake and screening only.

Can the chatbot give legal advice?

No. It follows your pre-approved information and guidance only. It can explain your process, practice areas, and next steps, but it does not give case-specific legal advice.

How does this help with after-hours intake?

The concierge works 24/7, capturing potential matters that come in at night or on weekends and marking urgent cases so your team can prioritize follow-up first thing in the morning.

Will this replace my intake staff?

No. It makes their job easier by gathering more complete information, organizing matters, and reducing repeat questions. Your people still make the real decisions.